Hi Mr. Strydom,
Over the years I have bought two cars from your dealership
and recommended my daughter Mrs. Sharon Lynch, who also purchased her vehicle
from your dealership.
This letter serves as a word of commendation.
It is rare to find a dealership so well run. In particular I
mention the following:
- The expertise with which the staff; reception, sales and
service conduct themselves. It certainly has a touch of professionalism. They
know their product and articulate it well.
- The friendliness of the people. There is an excellent
sense of decorum by those that greet you and this includes the personnel
involved in the refreshments offered to the customers, and those involved
in offering transport. The cleaning staff, too, need mention for their pride in
what they do and their friendly and respectful stance.
- The place, including the workshops, foyer area and
toilets are kept scrupulously clean.
- The booking procedure and follow-up text messages show
courtesy and distinct sense of putting the customer first.
Keep up the good work!